Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a binding agreement between you ("Partner," "you," or "your") and StaffWave ("we," "us," or "our"). By applying to, enrolling in, or participating in the StaffWave Partner Program through joinstaffwave.com, you agree to be bound by these Terms.

The StaffWave Partner Program enables trusted advisors and agencies to earn commissions by referring local businesses to StaffWave's AI Employee products available at staffwave.ai. These Terms govern your participation in the program.

2. About the Partner Program

The StaffWave Partner Program offers two partnership models:

Commission Partner

As a Commission Partner, you refer businesses in your network to StaffWave. When a referred business becomes an active StaffWave client, you earn a 20% recurring monthly commission on that client's payments for as long as the client remains active.

White-Label Agency

As a White-Label Agency partner, you may offer StaffWave's AI Employee products under your own brand to your clients. You set your own pricing, manage client relationships directly, and benefit from wholesale pricing arrangements as outlined in your individual agency agreement.

3. Eligibility

To be eligible for the StaffWave Partner Program, you must:

• Be at least 18 years of age
• Have existing relationships with small and medium-sized business (SMB) clients
• Provide accurate and truthful information in your partner application
• Operate a legitimate business or professional practice (e.g., IT consulting, managed services, marketing agency, accounting firm, or similar advisory role)
• Not be a direct competitor of StaffWave

We reserve the right to accept or decline any application at our sole discretion.

4. Commission Structure

Commission Partners earn a 20% recurring monthly commission on the payments made by each client they refer to StaffWave. Key terms of the commission structure include:

• Recurring: Commissions are paid monthly for as long as the referred client remains an active, paying StaffWave customer.
• No expiration: There is no time limit on commission eligibility. As long as your referred client continues their StaffWave subscription, you continue earning.
• Payment timing: Commissions are calculated at the end of each calendar month and paid on a NET-30 basis (within 30 days of the month's close).
• Attribution: Client referrals are attributed to the referring partner based on the referral link or code provided at the time of enrollment.
• Minimum payout: We reserve the right to establish a reasonable minimum payout threshold, which will be communicated to partners in advance.

5. Partner Obligations

As a StaffWave Partner, you agree to:

• Conduct yourself ethically in all interactions with prospective and existing clients
• Represent StaffWave accurately and not make misleading, exaggerated, or false claims about StaffWave's AI Employee capabilities, features, or results
• Refrain from spam or any unsolicited bulk communications when promoting StaffWave
• Maintain a professional reputation consistent with the standards expected of a StaffWave partner
• Comply with all applicable laws and regulations, including those governing advertising, data protection, and electronic communications
• Not engage in self-referrals or create fraudulent accounts to generate commissions
• Use only approved marketing materials or materials that accurately represent StaffWave's products and services

Violation of these obligations may result in immediate termination from the Partner Program and forfeiture of unpaid commissions.

6. White-Label Terms

Partners participating in the White-Label Agency model are subject to the following additional terms:

• Agency partners may brand StaffWave AI Employees under their own company name when presenting to their clients.
• Agency partners must not misrepresent the underlying technology or claim to have developed the AI platform themselves.
• Pricing for white-label services is set by the agency partner. StaffWave does not control or mandate end-client pricing.
• Agency partners are responsible for their own client support and relationship management unless otherwise agreed in writing.
• White-label branding rights are non-transferable and terminate upon exit from the Partner Program.
• Specific wholesale pricing and white-label arrangements are detailed in individual agency agreements provided upon acceptance into the white-label tier.

7. Intellectual Property

All StaffWave branding, trademarks, logos, marketing materials, software, AI technology, and related intellectual property remain the sole property of StaffWave. Nothing in these Terms grants you ownership of any StaffWave intellectual property.

As an approved partner, you receive a limited, non-exclusive, revocable license to use StaffWave-provided marketing materials and brand assets solely for the purpose of promoting StaffWave products to prospective clients within the scope of the Partner Program.

White-label agency partners receive an additional limited license to present StaffWave AI Employee products under their own brand, subject to the white-label terms above. This license does not transfer ownership of the underlying technology.

You may not modify, reverse-engineer, or create derivative works from StaffWave's technology or materials without prior written consent.

8. Confidentiality

During your participation in the Partner Program, you may receive or have access to confidential information, including but not limited to:

• Partner-specific pricing and commission rate details
• Internal sales strategies and marketing materials
• Product roadmaps and unreleased feature information
• Client data and referral records

You agree to keep all confidential information strictly confidential and not to disclose it to any third party without StaffWave's prior written consent. This confidentiality obligation survives termination of your partnership.

9. Termination

Either party may terminate the partnership by providing 30 days' written notice to the other party via email.

Upon termination:

• Earned commissions: Any commissions earned prior to the effective date of termination will still be paid according to the standard NET-30 payment schedule.
• Future commissions: No commissions will accrue on client payments made after the termination date.
• Client relationships: Referred client relationships transfer back to StaffWave upon termination. StaffWave will manage these client accounts directly going forward.
• Materials: You must cease using all StaffWave branding, marketing materials, and partner resources within 7 days of termination.
• White-label partners: Must transition clients off white-label branding within a reasonable timeframe agreed upon during the termination process.

StaffWave may terminate your participation immediately and without notice in cases of fraud, material breach of these Terms, or conduct that harms StaffWave's reputation.

10. Disclaimers

The StaffWave Partner Program is an opportunity-based program. We do not guarantee any specific income, revenue, or results. Your earnings depend entirely on your own efforts, the quality of your client relationships, and market conditions.

Any income examples or projections shared in marketing materials or during onboarding are illustrative only and should not be interpreted as guarantees or promises of earnings.

StaffWave provides the Partner Program and all related materials on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, StaffWave shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your participation in the Partner Program.

StaffWave's total cumulative liability to you for any and all claims arising from the Partner Program shall not exceed the total commissions paid to you during the twelve (12) months immediately preceding the event giving rise to the claim.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of New York.

13. Modifications

StaffWave reserves the right to modify these Terms at any time. When we make material changes, we will update the "Effective Date" at the top of this page and notify active partners via email at least 15 days before the changes take effect.

Your continued participation in the Partner Program after the updated Terms take effect constitutes your acceptance of the modifications. If you do not agree with the updated Terms, you may terminate your partnership as described in Section 9.

14. Contact Us

If you have questions about these Terms or the StaffWave Partner Program, please contact us: