1. Who We Are
StaffWave ("we," "us," or "our") operates joinstaffwave.com as the partner enrollment and management site for the StaffWave AI Employee platform hosted at staffwave.ai. Through the StaffWave Partner Program, trusted advisors such as IT consultants, managed service providers, marketing agencies, accountants, and other professionals earn recurring commissions by referring local businesses to StaffWave's AI Employee products.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit joinstaffwave.com, apply to our Partner Program, or participate as an approved partner.
2. Information We Collect
(a) Partner Application Information
When you submit a partner application, we collect the information you provide, including your name, email address, phone number, city, profession or business type, and a description of your business and client base.
(b) Approved Partner Data
Once accepted into the Partner Program, we collect and maintain data related to your participation, including commission tracking records, client referral records, payment details for commission disbursement, and communication history related to your partnership.
(c) Usage and Technical Data
When you visit joinstaffwave.com, we automatically collect certain technical information, including your IP address, browser type and version, device type, pages visited, time spent on pages, and referring URLs. This data helps us maintain and improve the site.
3. How We Use Your Information
We use the information we collect to:
- Evaluate partner applications and determine program eligibility
- Manage ongoing partner relationships and communications
- Track referrals and calculate commissions accurately
- Process and disburse commission payments
- Send program updates, new product announcements, and partnership resources
- Improve the partner experience and our site functionality
- Comply with legal obligations and enforce our terms
4. Third-Party Service Providers
We share information with a limited number of trusted third-party service providers who assist us in operating the Partner Program. These include:
- Email delivery services for sending application confirmations, program updates, and partner communications
- Hosting providers that store and serve the joinstaffwave.com website and partner portal
- Payment processors that facilitate commission payments to approved partners
These providers are contractually obligated to use your information only for the purposes of providing their services to us and to maintain appropriate security measures.
We do not sell your personal information to third parties. We do not share your information with advertisers or ad networks.
5. Cookies
We use minimal cookies on joinstaffwave.com, limited to those necessary for basic site functionality and session management. We do not use advertising cookies, tracking pixels, or third-party ad-tracking technologies. No data from this site is shared with advertising platforms.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit via TLS/SSL, secure storage of partner records, restricted access controls, and regular review of our security practices.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain partner application data for the duration of your participation in the Partner Program and for a reasonable period thereafter for record-keeping and legal compliance purposes. If your application is not approved, we retain your application data for up to 12 months, after which it is deleted unless you request earlier removal.
Commission and payment records are retained for the period required by applicable tax and financial regulations.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of non-essential communications
- Request a portable copy of your data
To exercise any of these rights, please contact us at partners@staffwave.ai. We will respond to your request within 30 days.
9. Children's Privacy
The StaffWave Partner Program is a business-to-business program designed for professionals and business owners. This site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a person under 18, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Effective Date" at the top of this page and notify active partners via email. Your continued participation in the Partner Program after such changes constitutes acceptance of the updated policy.